Terms and Conditions

Terms and Conditions

Welcome to BeachSurge.com, owned and operated by Boundless Supply LLC. By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read these carefully before making any purchase. If you do not agree with these terms, please do not use our website.

1. General Terms

BeachSurge.com provides high-quality paddle boards and related accessories. By using this site, you acknowledge that all purchases, interactions, and use of our website are at your own risk. Boundless Supply LLC reserves the right to modify these Terms and Conditions at any time without prior notice.

2. Shipping Policy

• Orders are processed and shipped within 1-3 business days after payment is received.

• Some products may have longer shipping times depending on their country of origin. However, most products ship from the United States.

• We are not responsible for delays caused by carriers, customs, or other circumstances beyond our control.

• International shipping may be subject to duties, taxes, or additional fees, which are the buyer’s responsibility.

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3. Refund & Return Policy

• We offer refunds on damaged or defective equipment.

• Refunds are granted at the seller’s discretion and are subject to approval.

• Customers must notify us of any defects within 7 days of receiving the product and provide proof of damage.

• Approved refunds will be processed back to the original payment method.

• Returns must be made in the original packaging and condition.

• We do not offer refunds for products damaged due to misuse, neglect, or improper handling.

• Lets us know of any issues, we take care of our customers outside of refund policy on a case by case scenario, but we have to protect ourselves from fraud and abuse, hence the need for a policy. 

4. Warranty Policy

• Many, but not all, of our products come with a manufacturer’s warranty of up to 5 years.

• Warranty claims must be directed to the manufacturer, but we will assist in the process if needed.

• Warranty coverage varies by product and does not include normal wear and tear, misuse, or accidental damage.

• Boundless Supply LLC does not guarantee replacements beyond the manufacturer’s policy.

5. Legal Disclaimer & Liability

5.1 Sales & Product Use

• All sales are final once processed, except where our refund policy applies.

• Customers are responsible for understanding the proper use and handling of paddle boards and accessories.

• Boundless Supply LLC is not responsible for any injuries, damages, or accidents related to the use of our products. Customers assume all risks associated with usage.

5.2 Fraud & Identity Theft

• We take fraud and identity theft seriously. Any fraudulent transactions will be reported to authorities.

• Customers must provide accurate billing and shipping information. We reserve the right to cancel any order suspected of fraud.

5.3 Website Security

• While we take all reasonable precautions to maintain the security of our website, we do not guarantee absolute protection against cyber threats.

• Customers are responsible for their own online safety, including safeguarding personal and payment information.

• Boundless Supply LLC is not liable for breaches beyond our control, including but not limited to hacking, phishing attacks, or third-party vulnerabilities.

5.4 Indemnification

• By using our website, you agree to indemnify and hold harmless Boundless Supply LLC from any claims, losses, damages, liabilities, or expenses arising from your use of the website or purchase of our products.

6. Changes to Terms & Conditions

• Boundless Supply LLC reserves the right to update, modify, or change these terms at any time without prior notice.

• It is the responsibility of the user to regularly review these terms for any updates. Continued use of BeachSurge.com constitutes acceptance of any revised terms.

7. Contact Information

If you have any questions about these Terms and Conditions, please contact us.

By using BeachSurge.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.